
Msp360 remote assistant software#
I also tried uninstalling the software and reinstalling it, which changed nothing.

Even after going through the instructions and setting up encryption again, no luck. In trying to get that working I can no longer access the target computer at all because the encryption key must have somehow gotten changed and I get a " Key request failed: insecure connection request expected" warning.
Msp360 remote assistant password#
Unfortunately the target computer does not and will not be using a Windows Password, so other than the encryption key there was no password needed to access the target, AND ticking "Enable Custom Password" and setting that up did nothing. (The instructions would be more clear using "target" and "host" to designate which computer is which.) Long story short I followed Tony's instructions above and got Unattended Access set up and successfully accessed the target computer. The access to that particular computer will be saved along with the encryption key so you will not have to re-enter it again. you will have control of the remote screen.ġ1. The password required is the Windows password that was used to login to the computer you are accessing.ġ0. (This should wake up Cloudberry at the other end and show the connection number and name).ĩ. Choose read from file (and find the txt file on your pen drive)Ĩ. click on the button with 3 dots next to itħ. Put your pen drive into the USB of the computerĥ. Type in the computer number you previously made a note of (no spaces)Ĥ. Click on the selector at the top and choose "Control Remote Control"ģ. On the computer you intend to Access the above set-upĢ. Cloudberry will load automatically in the start-up process, but you will not see it in the system tray. Click OK and check that Encryption is ON and Unattended access is ONĩ.

Select the box "Allow unattended access"Ĩ. Click on Save and save it to preferably a pen drive (a text file with the computer name will be created)ħ. Tick the Encryption required box (this will generate a very long stream of figures)Ħ. Make a note of the computer ID (you'll need it later)ĥ. Click on the selector at the top and choose "Allow Remote Control"ģ. Perhaps the forum Admin might put a sticky on this to sit at the top of the group?Ģ.

The very intuitive interface and the SSL Encryption makes the software an ideal remote desktop access tool for professionals.I thought it might be helpful to newbies like myself to detail the process of setting up unattended access, as there are a couple of hooks that tripped me up along the way one being the password required and the fact that the program doesn't show up in the system tray. Whether you are at home or at the workplace, CloudBerry Remote Assistant speeds up and simplifies desktop connection task. This capability is perfect for situations such as repairing or fixing the computer, updating the software, or resolving network issues wherein constant and clear communication to ensure the success of the task, such as stating the issue or providing instructions. The application comes with a voice and text chat functionality that lets you communicate with the person at the other end. Whether it’s checking files and accessing information or resolving a system issue, CloudBerry Remote Assistant has got you covered.

Msp360 remote assistant plus#
But what makes it a level above most of the other similar products out there is that it is a free platform that comes with a set of useful features plus SSL-encryption to keep connection safe and secure.Īs a remote desktop access solution, CloudBerry Remote Assistant does all the things you would expect it to do – connect to computers remotely and perform tasks that you need to do. Overview of CloudBerry Remote Assistant BenefitsĬloudBerry Remote Assistant is one of the many remote access solutions offered in the market today.
